Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") form a binding agreement between you (whether acting on your own behalf or on behalf of an organization) and Tablab Research, the operator of Tablab Research ("Tablab Research," "we," "us," or "our"). By creating an account, accessing, or using Tablab Research (the "Service"), you agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity. If you do not agree to these Terms, you may not access or use the Service.

We may update these Terms from time to time. Where a change is material, we will provide reasonable notice — for example, by email to the account owner or an in-app notice — before the change takes effect. Continued use of the Service after a change becomes effective constitutes acceptance of the revised Terms.

2. Description of the Service

Tablab Research is an AI-driven social media content platform built for SaaS organizations. The Service helps organizations plan, generate, review, approve, schedule, and publish social media content — including text captions and imagery produced with the assistance of third-party artificial intelligence models — and provides supporting tools such as lead engagement automation, paid post-boosting, and content performance tracking.

The Service is provided on a multi-tenant basis: each customer operates within its own organization workspace, and functionality, output, and available integrations may vary depending on your subscription plan and configuration.

3. Account Registration & Eligibility

To use the Service, you must register for an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether or not you authorized it, except to the extent caused by our failure to meet our security obligations under these Terms.

You must be at least 18 years old, or the age of legal majority in your jurisdiction, and have the legal capacity to enter into a binding contract to create an account. The Service is intended for business use by organizations and their authorized personnel, not for personal or household use by individual consumers.

You agree to notify us promptly at tablabresearch@gmail.com of any unauthorized use of your account or any other breach of security.

4. Organizations, Multi-Tenancy & Data Ownership

Each customer's data — including its brand assets, uploaded content, generated content, connected social accounts, and analytics — is logically isolated within that customer's organization workspace ("Organization Data"). We do not share one customer's Organization Data with another customer.

As between you and us, you retain all ownership rights in your Organization Data, including content you upload and brand materials you provide. You grant us a limited, non-exclusive license to host, process, transmit, and display your Organization Data solely as necessary to provide and improve the Service, including to generate content on your behalf and, where you have separately consented, to develop and improve our underlying models and systems.

Administrators and staff within your Organization may have differing levels of access to Organization Data based on the roles and permissions your Organization configures. You are responsible for managing user access within your Organization, including promptly removing access for personnel who no longer require it.

5. Acceptable Use

You agree not to use the Service to:

• Violate any applicable law, regulation, or third party's rights, including intellectual property, privacy, or publicity rights;
• Generate, publish, or distribute content that is fraudulent, deceptive, defamatory, harassing, hateful, or otherwise unlawful;
• Upload or process data you do not have the right to use, including another party's confidential information or personal data collected without a lawful basis;
• Attempt to reverse-engineer, decompile, or gain unauthorized access to the Service, its underlying models, or other customers' Organization Data;
• Use the Service to build a competing product, or to train a competing AI model on our outputs, without our prior written consent;
• Interfere with or disrupt the integrity or performance of the Service, including through excessive automated requests; or
• Circumvent usage limits, quotas, or access controls associated with your subscription plan.

We reserve the right to suspend or restrict access to the Service for any account reasonably believed to violate this section, with notice where practicable.

6. AI-Generated Content & Disclaimers

The Service uses artificial intelligence models, including large language models and image generation models operated by third-party providers, to produce captions, images, and other creative output ("Generated Output") based on inputs you and your Organization supply.

Accuracy

AI models can produce output that is inaccurate, incomplete, or contextually inappropriate. You are solely responsible for reviewing and approving Generated Output before it is published or otherwise relied upon. We do not guarantee the factual accuracy, quality, or fitness of Generated Output for any particular purpose.

Intellectual Property in Output

Subject to your compliance with these Terms and to the extent permitted by applicable law and by our third-party AI providers' own terms, we assign to you our rights, if any, in Generated Output created for your Organization through the Service. Because the legal status of AI-generated output is unsettled in many jurisdictions and can depend on the degree of human authorship, we make no representation or warranty that Generated Output is free of third-party intellectual property claims, or that it is eligible for copyright or trademark protection in any jurisdiction.

No Guarantee of Platform-Specific Compliance

Generated Output may be published to third-party social media and advertising platforms (such as Meta or TikTok). We do not guarantee that Generated Output, or your use of the Service more generally, will comply with the terms of service, advertising policies, community standards, or content guidelines of any third-party platform. You are responsible for reviewing and complying with the policies of any platform you publish to, and for any consequences of non-compliance, including content removal, ad rejection, or account restrictions imposed by that platform.

7. Subscription

Access to the Service is provided on a subscription basis. Pricing, billing cycles, usage-based fees (if any), and renewal terms are set out in your order form or in-app plan selection.

Except as required by law or as otherwise stated in your order form, fees are non-refundable. We may change our pricing on a going-forward basis with advance notice before your next renewal. Any paid advertising spend you authorize through the Service's ads-management features is separate from, and in addition to, your subscription fee, and is subject to the applicable per-ad and per-organization budget controls configured in the Service.

8. Termination

You may stop using the Service and close your account at any time, subject to any minimum term in your order form. We may suspend or terminate your access to the Service if you materially breach these Terms and fail to cure that breach within a reasonable period after notice, or immediately if your use poses a security risk, legal liability, or harm to us or third parties.

Upon termination, your right to access the Service ends. We will retain or delete your Organization Data following termination in accordance with our Privacy Policy and any data retention commitments in your order form.

9. Limitation of Liability

To the maximum extent permitted by applicable law, the Service is provided "as is" and "as available," without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by applicable law, in no event will we be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to your use of the Service, even if advised of the possibility of such damages. Our aggregate liability arising out of or related to these Terms will not exceed the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim.

Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.

10. Governing Law

These Terms are governed by the laws of Bangladesh.